The Privacy policy summarizes Pune cantonment Bank move toward to dealing of data.
Pune Cantonment bank is committed to care for data privacy seriously. When you use our digital services like IMPS, ATM and other; It is very much important that you know exactly what we do with the personal data provided by you. Please read this privacy policy cautiously.
You trust on Pune Cantonment bank for your private information. We have taken maximum precaution to secure your information. We are following all standard guidelines to secure your private and confidential information. We commit our responsibility towards privacy of personal data. We are evaluating security periodically.
This Privacy Policy is to have clear understanding about what information we collect, why and how it is used. Information is used to improve experience and usability, likes, remember interests, status, navigation, analyze and priorities.
Security and confidentiality of Customer Data
1.As per Information Systems security policies and procedures implemented in the Bank, Bank has implemented administrative, physical and technical safeguards to protect electronic personal data from loss, misuse and unauthorized access. Customers’ personal data shall be stored on a secured database.
2.Bank shall not sell personal data to any third party or anybody and shall remain fully compliant with confidentiality of the data as per law.
3.Bank shall share customers’ personal data to third party if required for business purpose only after implementing adequate controls to ensure maintenance of confidentiality and security of the data by the concerned third party.
4.Auto Read OTP functionality: -It is recommended that each process of OTP validation shall have auto read facility of OTP in the Mobile application. Whenever the OTP send to the customer, mobile app shall auto populate the OTP in the required field instead of entering by keypad.
5.SMS forwarding App / Remote access App: It is recommended that; the Mobile Application can have an ability to identify the “SMS forwarding Apps” as well as “Remote Access Apps” installed on the User’s handset. Based on the “AppID” of these kind of Apps, Mobile App shall restrict the users to access the login to the application if user have installed the listed apps.
6.SMS Delivery status facility: SMS vendor should have Call back facility available to verify the status of SMS send from our end, also SMS vendor have “SMS Delivery receipt check” to know the delivery status of the SMS forwarded from our end.
7.Mobile banking Application shall have ability to read/detect Installed Application on user’s device and upload it on bank’s secure server for keeping safe track of existing applications. App shall prohibit/restrict Mobile Banking Application usage incase of any listed application with likes of remote access applications and sms forwarder applications is detected.
8.By agreeing to terms within Mobile banking application and written consent form undertaken from user during opting mobile banking feature it will be considered user have provided affirmative consent for all above mention disclosures.
TThis privacy policy is applicable to any individual who is accessing banks digital platform and website https://punecantonmentbank.com/ and/or digital products like IMPS, UPI and ATM etc. As per the IT Act 2000, where bank possessing, dealing or handling any sensitive personal data or information in a computer resource and/or on digital platform. Confidential, sensitive data and information such as Passwords, Bank Account details, Debit Card details, Credit information, Transaction details and biometric information. The specific purpose for accessing is risk assessment, credit information, fraud prevention, diligence, background check, KYC compliance, legal process. AML checks, Investigations and Reporting.
Pune Cantonment Bank is committed to protect customer information and bank has implemented and maintaining reasonable security practices and procedures to protect the customer sensitive information from un-authorized access. Bank will not disclose any sensitive information collected and stored by the bank in electronic or written format. Pune Cantonment Bank is not responsible and/or liable for the information which is available on public domain or social media or other website cookies. Information will be shared only when respective legal authority asked in writing for the purpose of investigation. Pune Cantonment Bank is not responsible for app settings on customer device. Bank enables only required access permissions. Customer shall disable other app sharing data by restricting background data settings. Pune Cantonment Bank is not responsible for incorrect/wrong data given and misused by third party. Pune Cantonment Bank is not responsible in case confidential information like Card Number, Account Number, Password, OTP, CVV, Authentication code is shared by customer.
Pune Cantonment Sahakari Bank Ltd’s digital platform is used by various third party analytical tools. These tools are using cookies which are downloaded on your computer/Mobile or any device when you visit our website in order to provide personalized browsing experience. Cookies are used for lots of tasks like remembering your preferences and settings provide personalized browsing experience and analyze site operations. These cookies are collecting information about how user is using a website, for example how many times you have visited pages. All this information is collected by third party cookies are anonymous. By using our website individuals are agrees that these types of cookies can be placed on computer device. User can disable these cookies by making necessary changes in browser settings. Pune Cantonment Sahakari Bank Ltd does not have any control on such other cookies collecting information.
Pune Cantonment Banks has full rights to make changes in the current Privacy Policy. Due changes in CBS functionality and implementation of new digital products policy may require changes. The new policy is effective from the date of publish and date of policy approval by the board of directors. This privacy policy shall be governed by the laws of India and any disputes arising out of or in relation to this Privacy Policy shall be subject to the jurisdiction of courts/tribunals of Pune, India.
Customer may send email on pcsb@punecantonmentbank.com for any clarifications related to Privacy Policy.
